Hello everybody, I havent been here for a long time.
Recently I purchased some paint from Winsor and Newton and I discovered that in Permanent Alizarin Crimson tube, there was a black color instead of red!
I already send a claim through their help/ support page and Im waiting for their reply. Does enyone ever experienced something like this? Im wondering how is it even possible to label the tube with wrong sticker. I thought it is done by machine line or something.. I already mixed that black color with sdm so I will not be able to send it back and I hope they will be willing to send me new red free of cost. To be honest Im pretty dissapointed..