Geneva Burnt Umber question

Julianna

My burnt umber is very, very stiff and difficult to get out of the tube - even after kneading the tube etc...  It works fine when mixed when I can get it out of the tube.  Is this normal for the burnt umber?

Richard_P

No, I had the same problem and Geneva replaced it free of charge if you contact them..

Terance

I had this problem with my Geneva black tube paint, so I took the cap off and squeezed it out.  My problem was the hole in the twist cap was a bit to small.